By accessing this website (“Site”), you are agreeing to the following Terms and Conditions (“Terms”). If you do not agree with these Terms, you may not access the Site.
The Site is operated by Vape4U (“vape4u,” “us”, or “we”). We are a company incorporated in Montclair, California, and our principal place of business is located at 8926 Benson Ave, STE E, Montclair CA 91763.
We reserve the right to make changes to the Terms at any time. Changes will not affect orders already completed, unless required by law. Violation of these Terms will result in revoked access and/or a permanent ban from the Site. Accessing the site after a change was made constitutes that you agree to these changes, regardless of whether or not you reviewed them.
All orders will be processed within 48 hours of the purchase, regardless of shipping time. Shipping times and handling do not correlate. Orders will be processed based on when they were received and inventory availability. Shipping times begin when you receive a confirmation that your order has “Shipped”. For large orders, we will consolidate shipments so your products arrive together in the fewest amount of packages. Orders that include back-ordered products will be held until we can complete the entire order.
You, the customer, are responsible for accurately filling out your shipping information. Incorrect addresses may result in delays, or even cancellations of orders. If you need to update your address, please send us an e-mail immediately so we can process the information before order been shipped. We will try our best to accommodate address changes, but we are not responsible if the order has already been processed.
Packages will either be processed through USPS or FedEx. We offer international shipping; however, we will not be responsible if your package is rejected through customs. Please check your country’s customs regulations before ordering.
Currently, these countries restrict/ban electronic cigarettes through customs:
Australia Canada Denmark Finland
Japan Hong Kong Hungary Iran
New Zealand Norway South Africa Sweden
Argentina Austria Belgium Brazil
Brunei Colombia Egypt Indonesia
Jordan Malaysia Mexico Oman
Panama Singapore Taiwan Tajikistan
Thailand Turkey United Arab Emirates Uruguay
*Please note this list is subject to frequent changes, and our list may not be up to date.
You acknowledge that the Site contains information, data, software, photos, videos, graphics, and other material that are protected by copyrights and trademarks. Copyright is owned and licensed by vape4u. All material on this Site are protected under the U.S. and international copyright laws, and may not be copied, reproduced, altered, distributed, displayed, transmitted, or published without prior written permission from vape4u.
For all warranty and replacement issues vape4u will not be responsible for normal wear and tear, damages, and defects caused by user manipulation. Replacement and exchange requests must be submitted within 90 days of purchase date with a copy of original receipt. It is up to our discretion whether a product has met the criteria for warranty. Once the RMA# is issued, customers must ship within 14 days of issue, otherwise the RMA# is voided and will not be reissued. It is up to the customer to cover the cost of shipping for warranty and replacements. Products that do not meet our criteria may be refused.